With great enthusiasm, passion and discipline sends you a warm greeting!!! His friend From him Gabriel Francisco . Just like that, poor quality costs your company too much money and good quality saves your company or organization money. From this point of view, we will define poor quality as, "Everything that decreases the company's productivity, mainly due to non-compliance with the requirements established for the different activities" .
The downtime of machinery, secretaries, managers, billing errors, poor plant layout, contract errors, poor telephone image, poor planning of supplies, etc. All these Industry wise email list conditions are rarely measured and in the end the organization absorbs the cost of incompetence and, even worse, the owner of an SME is when he loses money and does not even know why. It is important to remember that if we do not measure something, we cannot control it.
The cost of poor quality The answer to this is that we must focus on quality in order to identify the costs of non-quality within the processes, since the most expensive is when: "The customer detects defects in the product or service received", The least expensive is when: "The organization corrects defects internally, but the least expensive is when:" the employee prevents defects and continuously improves quality. In order to reduce the cost of non-quality, we must learn to classify costs and a good way is to do it through these four groups: