A network connection problem between your device and Netflix is shown by the Netflix error number NW-2-5. The issue has several reasons and some of them reasons are given below:
- Unstable or slow internet connection: This is the most common reason. That is why you need to be sure that your internet connection is stable and meets the minimum speed requirements for streaming Netflix.
- Incorrect DNS settings: Your device might be using incorrect DNS servers, preventing proper communication with Netflix servers. Consider changing to public DNS servers like Google DNS or OpenDNS.
- Outdated device software: Outdated operating systems or application software, including the Netflix app itself, can be incompatible with the latest Netflix version. Update all software to the latest versions.